Tuesday, October 9, 2012

Qatar-UAE Exchange Customer Service Week climaxes with a marathon

Thousands of people participated in this marathon, the first-of-its-kind event in the country. The first three winners won QAR 3000, QAR 2000 and QAR 1000 respectively. The event created awareness about various services of UAE Exchange.

It is probably the healthiest way to end the customer service week celebrations.Qatar-UAE Exchange, the leading global remittance and foreign exchange brand, known for its trait for innovation, conducted a unique customer service marathon in Doha to mark the end of the International Customer Service Week. The special period, from 30th September to 4th October, 2012, was celebrated in all UAE Exchange branches across Qatar, organising exciting events and offers for customers during the period. The event was attended by thousands of customers and well wishers.
Mr. Promoth Manghat, Vice President – Global Operations, UAE Exchange, said, “Customer is at the top of our priority pyramid. Our every effort is directed towards sustaining that smile of satisfaction among our customers. We constantly improve the services, which we bring to them, surpassing their expectations. Every process is carefully engineered and latest technology adopted, while complying with every regulation. This will help us enhance customer convenience, while ensuring safety in every aspect, thus adding more verve to the celebration. The marathon event goes on to show that UAE Exchange looks beyond business in being an active corporate citizen in the society, caring for and celebrating the customers, at all times.”
“Customer service is the crux of every business.” said Mr. Lakshmi Narayanan, Country Head – Qatar-  UAE Exchange, at the event. “We, at UAE Exchange, realised this fact right on the day one of our inception. We leave no stone unturned to ensure that our customers get world class service. To reinforce this commitment, we celebrated this special week. The event, like our every other initiative, saw customers welcoming it wholeheartedly and participating in it actively. We are thankful to our customers, officials in the Ministry and Hamad Hospital for adding more joy in to this celebration.” added Mr. Lakshmi Narayanan.
Qatar-UAE Exchange is popular with its customers, across the country, for a wide range of services offered across its six-branch network. They can transfer money, exchange currency, pay bills and do more at any branch, making the brand a financial supermarket of sorts. In a short span of five years, the global money transferrer earned the trust of customers, partners and regulators alike.
Globally, UAE Exchange is serving over 3.5 million customers and their dear ones through the world’s largest network among remittance brand with over 630 branches in 30 countries across five continents. Strong correspondent relationship with over 150 global banks further adds to the might.
The event was attended by officials from the Ministry, senior officials of UAE Exchange and Hamad Hospital, special invitees and the Media.
For more information log on to www.uaeexchange.com
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