#UAEExchange turns 34! Celebrates with its customers

The leading foreign exchange, money transfer and payment solutions brand celebrates 34 years of successful global operations on 23rd October, 2014. UAE Exchange has been successful in sustaining its leading position in the industry. Delivering customer service par excellence has been the single most goal of UAE Exchange since inception. And this reverence has been well received and reciprocated which attributes to the strong customer base of over 6.5 million customers today. UAE Exchange has always ensured that it honours customer loyalty through a defined customers reward structure.

In line with this UAE Exchange launches #UAEExchangeAndYou contest, an inclusive celebrations initiative involving the customers, who are the reason for its growth and sustained success. This customer-rewarding initiative is a token of gratitude for the trust bestowed on the brand by the customers. To participate just click a your Selfie with any UAE Exchange element in the background. Add a caption to it and upload it on our Facebook page, Twitter or Website with #UAEExchangeAndYouand get a chance to win a Gift Voucher worth AED 500/-

To participate visit www.facebook.com/uaeexchange or twitter.com/uaeexchange orwww.uaeexchange.com 

UAE Exchange Money Majlis 2014 launched

UAE Exchange launched the latest version of its popular promotion Money Majlis. In this 2014 version, customers sending money to their dear ones qualify for the lucky draws to win exciting prizes including three Hyundai Sonatas and 175 vouchers of AED 1000 each. The more they send, the more chances they get to win in this promotion, which starts on 25th June and ends on 12th August, 2014. Money Majlis is among the many popular promotions lined up by UAE Exchange for its customers. Money Majlis, a favourite promotion among customers from all communities, has always offered value-laden prizes, which has turned many a customer’s dream into a reality.

The 2014 version of Money Majlis, powered by banking partners like Canara Bank, City Bank, Corporation Bank, ICICI and Vijaya Bank, is sure to elicit overwhelming responses from customers, who always encourage such value-adding endeavours of UAE Exchange. The promotion is open for UAE residents only.

For any further clarification you may contact us at marketing.communications@ae.uaeexchange.com “Money Majlis, 2014″ in your subject line or visit your nearest UAE Exchange Branch in UAE Today!

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UAE Exchange opens 133rd branch in the UAE

UAE Exchange, the leading global remittance and foreign exchange brand, inaugurated its 133rd branch in the UAE on 4th June, 2014. The new outlet in Tourist Club Area, in Abu Dhabi, is a vital link in the strong network of branches spread across the UAE including the Dubai Metro. UAE Exchange is the first remittance brand to establish presence in Dubai’s railway network. With the new branch, the remittance major has taken yet another step towards its aim of being the trusted neighbourhood brand. Worldwide, UAE Exchange has over 700 branches in 32 countries, which makes it the largest globally networked brand in its class.

The contact details of the Branch are as follows:

For more information log on to: www.uaeexchange.com

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UAE Exchange awarded TISSE Certification, yet again

UAE Exchange was presented The International Standard for Service Excellence (TISSE) certificate by Business Standards Company yet again. The ceremony was held at the UAE Exchange Country Head Quarters, in Dubai, UAE.

“We believe Customer Service is of utmost priority. In our three decades of service, we have always been walking that extra mile in offering the best to our customers and it is this penchant for excellence that has made us the most preferred brand in the industry. I dedicate this certification to our employees, across the 132 branches in the country, who relentlessly strive to attain excellence.“ said Mr.Varghese Mathew, Country Head – UAE Exchange, UAE.

The award (TISSE2012) bestowed by The International Customer Service Institute (TICSI) in UK. This recognition certifies the company’s commitment to provide excellent service and to maintain the quality of its operations.

BSI Managing Director for EMEA Mr. Mark Basham, Ethos Consultancy Director Mr. Bilal Al Omari, senior officials of UAE Exchange and the Media attended the event.

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UAE Exchange launches Transact and Win contest on Facebook

Customers, who either send or receive money from any of the 700 branches of UAE Exchange, stand a chance to win a Samsung Galaxy tab. All they need to do is to ‘Like’ UAE Exchange Facebook page (www.facebook.com/uaeexchange), enter the receipt number of their transaction along with details required in the form provided in the contest app. The winners will be selected through a lucky draw on 25th May, 2014. There are 10 Samsung Galaxy Tabs to be won. Additionally first 20 entries will get surprise gifts in this 45-day promotion which starts on 1st April and ends on 15th May, 2014.

Click Here to Enter

For more information, Visit a UAE Exchange branch near to you or mail us at online.desk@uaeexchange.com, with the subject line as “Transact & Win with UAE Exchange 2014″

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UAE Exchange bags two awards in the World HRD Congress

2014 can’t begin in a more exciting fashion than this, as UAE Exchange bagged two major awards in the World HRD Congress, was held on 16th & 17th February, 2014 at the Taj Lands End Hotel, Mumbai, India.

The remittance major won the Global HR Excellence Award 2014 and the Best Employer Award 2013-14 in the two-day congress which recognises professionals and organisations that exhibit excellence in HR practices.

The World HRD Congress is an annual congress on Global Human Resource Practices and covers topics on Global Excellence, Employer Branding and Global Talent Acquisition.

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Qatar UAE Exchange bags ‘Best Customer Service’ award

Qatar UAE Exchange bags the Award for Best Customer Service given by International Finance Magazine, UK. Edison Fernandez, Country Head, Qatar UAE Exchange, received the award in an event held at Jumeirah Emirates Towers Hotel, Dubai, recently.

Fernandez said: “It is a very euphoric moment for all of us at UAE Exchange, especially the Qatar team. UAE Exchange has always kept ‘customer experience’ at the forefront of all its efforts, and to get acknowledged and appreciated for the same is a like a dream come true. We take this opportunity to thank International Finance Magazine for this recognition and will work harder to further enhance our customer service experience.”

Source
The Peninsula

UAE Exchange-45th outlet in Oman

Oman UAE Exchange, the only IMS Certified Exchange Company in Oman has opened their 45th outlet in Oman in Dhofar Region (New Salalah) on 18th December, 2013. This is the 3rd branch in Salalah the other two being in Sanayya area and 23rd July Street.

“The Company has been in the forefront in moving to locations considering solely the convenience of the public. This has enabled us to be a highly visible brand which is also customer friendly” – Mr. Tonny George Alexander, Chief Executive of Oman UAE Exchange said.

“The Year 2013 was good for us. We opened few outlets in the current year and were also honored with the Superbrands award for the 5th consecutive time and the BIZZ award for the 2nd consecutive year. Being the only exchange company to be rewarded adds color to this achievement” – Chief Executive added.

For more information log on to www.uaeexchange.com and follow us on facebook www.facebook.com/uaeexchange.oman

UAE Exchange Announces #FLASHremit Trivia Contest

Get grand prizes for having fun and getting to know about a service that can be beneficial to you and your dear ones. Participate in UAE Exchange’s #FLASHremit ‘Trivia’ Contest, 2013, on Twitter.

Participate in the 15-Day #FLASHremit Trivia Contest
#FLASHremit Trivia Contest will be conducted from June 25, 2013 to July 9, 2013. As a participant, you need to answer two questions daily, during the contest period. These questions will be based on FLASHremit, an instant bank transfer service from UAE Exchange.

Your answers will be scored on a first-come-first-score priority basis. So, if you are the first person to answer the question correctly, you score maximum points. First five correct entries will be selected and given points according to the correctness and speed of the entry. Scores are awarded for correct answers in the following order:

• First Correct Entry: 100 Points
• Second Correct Entry: 30 Points
• Third Correct Entry: 20 Points
• Fourth Correct Entry: 10 Points
• Fifth Correct Entry: 05 Points

Fulfill Criteria to Be a Qualified Contestant
You can be from any country to participate in #FLASHremit Trivia Contest. To become a qualified contestant, you need to:

• Follow UAE Exchange on Twitter at @uaeexchange (Link: http://bit.ly/138okj2)
• Answer the two questions presented therein
• Mention the question number in your answers
• Precede your answers with @uaeexchange #FLASHremit

Answer Questions on FLASHremit
The contest presents questions on FLASHremit, a bank transfer facility you can use to send money to a recipient’s bank account in seconds. You’ll have a hint accompanying every question to help you discover the right answer.

Win Mega Prizes
Five winners will be selected depending on their scores. Details of winners will be announced on July 14, 2013. You could win any of the following five attractive prizes:

• First Prize: Nokia Lumia 520
• Second Prize: HCL ME Tablet
• Third Prize: Portable DVD Player
• Fourth Prize: IPod Shuffle
• Fifth Prize: Casio Wrist Watch

TERMS & CONDITIONS

Call our Customer Care at 600 555 550 or mail us on luqman.ahmedi@uaeexchange.com with ‘FLASHremit trivia 2013’ in the subject line. Have fun, knowledge, and a smile of happiness with #FLASHremit Trivia Contest.

Make Bill Payments Easier on your Wallet

Summary: A smarter choice in products and a change in habits can bring a smile on your face when paying bills.

If your power, water and mobile phone bills have of late been drilling a hole in your wallet, then realise that you can still take control by reducing your usage wisely. Often, it takes only simple steps to make a significant difference to your utility bills. Even if you are happy with your bills at the moment, integrating these cost-saving measures into your life helps you identify areas where you have been wasting money.

Simple Steps to Slash your Electricity Bills:

• Follow the classic guideline of switching off appliances and fixtures when not needed. Check for any running appliance or fixture before going to sleep at night.
• Replace filters in appliances such as air conditioners and heating or cooling systems, as and when needed. The cost that you are reluctant to spend on a new filter gets added to your electricity bill. With an inefficient filter, the appliance not only consumes more electricity to complete its task, but also gets degraded gradually.
• Reduce usage of appliances that generate heat, during summer. Using household appliances such as ovens, heaters, dishwashers and dryers, in the mornings when the sun is blazing, forces your air conditioner to work more to generate a cooling effect.
• Go for energy-saving models when shopping for appliances as they generate lower levels of heat comparatively. Choose models that have a higher efficiency rating.
• Use your refrigerator wisely as it consumes more electricity than other kitchen appliances. Avoid opening refrigerator doors often as it lets cold air out and pushes the appliance to work harder to cool the interiors again and again. Refrigerate hot foods only after they have cooled down, to prevent high power consumption by refrigerator motors to cool such foods.

Easy Tips to Reduce your Water Bills:
If you are using a water meter, you can adopt a number of ways to reduce water consumption at home:

•  Check taps for leaks regularly. Leaks can result in loss of several gallons of water and you could end up paying more for water that you did not use.
• Stop spending too much time under the shower. Close the tap immediately after a task, say shaving or cleaning vegetables, instead of letting water run till you finish it.
•  Fit your shower heads and faucets with water flow controllers available in the market. These devices control water flow so you don’t end up using more water than you actually require for a task.
•  Recycle water wherever possible. For example, you could use water remaining after cleaning vegetables for your plants.
• Calculate your water bill yourself by reading the water meter. Water billing officials may sometimes make mistakes in reading the meter and end up giving a wrong bill amount. Keep yourself up-to-date about charges per unit for water consumption to make your calculation.

Simple Ways to Save on Mobile Phone Bills:

• Choose plans that go with your calling, messaging, internet and multimedia needs. For example, if you call abroad often, you could go with a customised plan that offers comparatively lower rates for such calls as against more generic plans.
• Make use of free call benefits provided by your mobile network operator. Several carrier services allow free calls within a group using the same network; add members that you most talk to or send messages to, to such plans.
• Use alternative web-based communication channels such as Skype and Google Talk to make calls. You can talk to other callers with accounts on these platforms for free. Get your friends or family open an account with such services. Opening accounts is usually free.
• Consider using prepaid call plans if you are not an overly cell phone person.

Consider practising these tips on a daily basis, even if you get to incorporate only a few of them at the onset.

UAE Exchange – FLASHremit facility to Pakistan

Here is good news for Pakistani expatriates. Your trusted money transferrer, UAE Exchange has entered in to a tie-up with the United Bank Limited (UBL) in Pakistan for FLASHremit – the facility for real-time account credit. FLASHremit empowers customers to send money to their UBL Bank Account, in real time. Both the sender and the receiver will get an SMS confirmation each, the moment the money gets credited.

For more details visit: http://www.uaeexchange.com/ or http://uaeexchangeblog.com/

Oman UAE Exchange gets IMS certification

MUSCAT: Oman UAE Exchange, one of the leading exchange companies in the Sultanate, received the Integrated Management System (IMS) certification.

The ceremony held at Al Bustan Palace Hotel on Wednesday was attended by ministers, ambassadors and other dignitaries.

Mohammad Zammam, director of sales, marketing and development of TUV SUD, presented the certificates to Abdullah Humaid Ali Al Mazroei, chairman of the Oman UAE Exchange. He was joined by Sheikh Saif Al Maskery, vice chairman, Sudhir Kumar Shetty, chief operating officer of global operations, Tonny George Alexander, country head, Ahmed Al Habsi, administration manager and Sarath Chandran regional head of Oman UAE Exchange.

Mohammad Zammam said the certifying body TUV SUD is one of the world’s leading technical services organisations established in 1866 and headquartered in Munich, Germany.

Tonny George Alexander said that Oman UAE Exchange is probably the only exchange company in the world and the only financial institution in the Gulf to have obtained certification complying with IMS standards.

He said that the IMS certification includes ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007, representing quality, environment and occupational health and safety respectively.

In its pursuit for excellence and to meet the standards prescribed by International Organisation for Standardisation, the company had embarked upon an ambitious programme to have its management systems certified to match the criteria, said Tonny Alexander.

“We are committed to our customers, employees and the society where we live. This certification reassures our commitment towards our stakeholders. This recognition is a big leap in the process of achieving the mission of the organisation, maintaining global standards in customer service, fulfilling employee aspirations and our commitment towards protecting the environment,” he said.

Giving an introduction of the company, Tonny Alexander said that Oman UAE Exchange started its operations in 1995. The company, from its humble beginning has grown to be one of the greatest brands in Oman.

The company, having the largest network of 40 outlets in Oman, has drawing arrangements with banks across the globe, to cater to its various customers. Oman UAE Exchange is the only exchange company to have a full-fledged Swift connectivity. The company has received numerous recognitions like Superbrand status consecutively for four years, Bizz 2012 award for business excellence, being chosen as the seventh brand among Omani brands, which reiterates the commitment for excellence, he said.

Source:
Oman Tribune

This December Win a Blackberry Curve with UAE Exchange!

Your own details could win you a Blackberry Curve, this December! Yes, whenever you log in to the Facebook page of UAE Exchange, the leading global remittance and foreign exchange brand, on facebook.com/uaeexchange you can enter your personal details as per the requisition form before 10th January, 2013 and keep your fingers crossed. This act of yours, in this festival season, could put you in the special league of the 15 customers, who would be lucky to win a Blackberry Curve in the UAE Exchange Enter ‘n’ Win December Bonanza. What’s more? The celebration begins from tomorrow, 10th Dec. 2012. This festival season, enjoy more with your trusted money transferrer, UAE Exchange.

Hurry, log on to our facebook page today!

For any further clarification mail us at online.desk@uaeexchange.com with ‘Enter & Win Contest 2012’ in the subject line.

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